Negotiation & Mediation
Support in difficult conversations, disagreements, settlements and high-stakes negotiations.
Strategy • Negotiation • Solutions
Complex problems.
Strategic negotiation.
Practical solutions.
We help individuals, businesses and organisations navigate difficult negotiations, disputes and sensitive engagements — with a clear focus on finding a workable way forward.
THE NEGOTIATOR
“The right conversation can change everything.”
Clear thinkingStrong negotiationPractical outcomes
What we do
Solutions built around the real problem.
We combine practical experience, structured thinking and negotiation to help clients address difficult situations with clarity and confidence.
Our work starts with understanding the people, interests, pressures and realities behind the problem — not simply the problem as it first appears.
Our services
Practical support when the stakes are real.
Engagements are tailored to the circumstances, objectives and scope agreed with each client.
Business & Commercial Advisory
Practical support for entrepreneurs, SMEs and organisations facing commercial decisions and challenges.
Dispute & Conflict Resolution
Structured assistance analysing disputes, identifying interests and exploring workable options.
Debt & Settlement Negotiations
Support with repayment arrangements, settlements, restructuring and practical resolutions.
Insurance & Claims Advisory
Guidance on claims processes, documentation, negotiations and stakeholder engagement.
Contract & Commercial Negotiation
Preparation and strategic support for commercial terms, obligations and business relationships.
Strategic Problem-Solving
Independent analysis of complicated situations with clear options, risks and next steps.
Stakeholder & Community Engagement
Support with sensitive conversations and relationships involving competing interests.
Crisis & Reputation Management
Strategic communication and negotiation when facing a sensitive or high-pressure situation.
Personal & Family Dispute Support
Non-legal negotiation and mediation support for personal disagreements seeking practical solutions.
Government & Institutional Engagement
Strategic preparation for engagements with institutions, organisations and public bodies.
Research, Fact-Finding & Advisory
Independent information gathering and analysis to support informed decisions.
A different starting point
Not every problem needs a courtroom.
Many difficult situations first require someone who can listen, establish the facts, understand the interests of the parties, identify realistic options and help create the right conversation.
We work in that space between the problem and the solution — while recognising that some matters ultimately require qualified legal or other specialist professionals.
ON THE GROUNDPractical problem-solving
Context matters.
Good solutions are rarely one-size-fits-all. We take time to understand the people, interests, pressures and realities behind a problem before recommending a way forward.
Listen first. Understand the interests. Then negotiate the path forward.
How we work
A disciplined path forward.
01
Tell us the problem
A confidential initial conversation to understand the situation and what you want to achieve.
02
Understand the situation
We examine the facts, interests, objectives, risks and practical constraints.
03
Develop the strategy
We identify realistic options and an appropriate negotiation or engagement strategy.
04
Find a way forward
We assist with negotiation, engagement, advisory support or referral where specialist help is required.
Who we help
Different people.
Different problems.
IndividualsEntrepreneurs & SMEsCompaniesCommunity organisationsInstitutionsProfessionalsLandlords & tenantsCommercial partiesInsurance clientsStakeholder groups
Why The Negotiator?
Professional thinking.
Practical judgement.
Practical
Solutions should work in the real world, not merely sound good on paper.
Strategic
We consider interests, leverage, risks and objectives before entering negotiations.
Independent
An objective perspective focused on your stated objectives and the realities of the situation.
Discreet
Sensitive situations require professionalism and appropriate confidentiality.
Solution-focused
The aim is to move difficult situations toward workable outcomes.
Clear communication
Good negotiation starts with understanding what needs to be said, heard and agreed.
FOUNDER & LEAD NEGOTIATORAbout the founder
Experience meets the art of negotiation.
John Paul Wakungwi is the founder of The Negotiator Consultancy, bringing practical experience from business, insurance, financial services, the beverage industry, agribusiness, logistics, sales and community engagement.
His approach is grounded in preparation, listening, strategic communication and the belief that complicated situations become easier to navigate when the real interests of the people involved are understood.
The focus is not on promising an easy answer. It is on helping clients understand the problem, assess their options and negotiate the next step intelligently.
Confidentiality
Your problem deserves discretion.
Consultations and engagements are handled professionally and with appropriate confidentiality. Information is used only for purposes connected with the agreed engagement, subject to applicable law and the terms of engagement.
Contact & Enquiries
Start with a confidential conversation.
Tell us what you are dealing with, what outcome you are seeking and where you need support. We will start by understanding the situation before discussing the appropriate next step.
ConfidentialDirect accessKenya • Africa • Beyond
Important information
Professional disclaimer
The Negotiator Consultancy provides independent consultancy, negotiation, mediation, strategic advisory and dispute-support services. We are not a law firm and do not provide legal representation or legal advice unless expressly provided by a duly qualified and authorised legal professional.
Where a matter requires legal representation or specialised professional services, clients may be advised to engage an appropriately qualified professional. Engagements are subject to agreed terms, scope and fees.